CHESTLearning & EventsFirst 5 Minutes®

First 5 Minutes®

Build patient trust with self-paced, free learning modules


Learn the fundamentals of building patient trust

Gain strategies for quickly creating rapport, responding with empathy, and building your relationship.

Practice your patient communication skills

Apply your empathetic listening and communication skills by conversing with a simulated patient.

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SKILLS CARD: Communicate with patients more efficiently and effectively

Our experts have developed evidence-based strategies for establishing trust with your patients, and that guidance is now available in a pocket-sized, downloadable skills card.

Save time and see better patient outcomes

Experience and patient feedback tell us patients are more willing to follow medical instructions when they feel understood. They also have better long-term health outcomes.

The First 5 Minutes program consists of evidence-based skills to establish trust with your patients in the first 5 minutes of your interactions. With improved communication, you’ll see that it takes less effort to help your patients more. See the difference it can make in your practice.

Get more information

Receive tools and resources, get program updates, or tell us if you want to bring First 5 Minutes to your institution.

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Support initiatives like this | Through our philanthropic efforts, CHEST funds programs that help patients access the care they need. MAKE A GIFT TODAY »

First 5 Minutes Executive Steering Committee

Victor Test, MD, FCCP

Victor Test, MD, FCCP

Professor, Texas Tech University Health Sciences Center School of Medicine

John Keith Mansel, MD, FCCP

John Keith Mansel, MD, FCCP

Physician, The University of Mississippi Medical Center

Susan Corbridge, PhD, APRN, FCCP

Susan Corbridge, PhD, APRN, FCCP

Clinical Professor Emerita, University of Illinois Chicago

CHEST gratefully acknowledges the following founding supporters of the First 5 Minutes:

  • Founding Supporters - Amgen, AstraZeneca, Bexar County, Boehringer Ingelheim, Novartis, Regeneron, Sanofi, and VIATRIS
  • Trailblazer Supporter - GSK

Interested in becoming a First 5 Minutes partner to transform patient care? Contact us to learn about sponsorship, grant, or contribution opportunities.