CHESTFrequently Asked Questions

Frequently Asked Questions

Updated September 21, 2021

Do you need assistance?

Contact our Help Team at
+1 (224) 521-9800 or +1 (800) 343-2227, or send us an email.

Normal business hours: Monday through Friday, 8:30 am CT to 4:00 pm CT.

We want you to be able to find what you’re looking for quickly and easily. Here you’ll find instructions on how to navigate to some of the most frequently accessed pages on the CHEST website.

Frequently asked questions

While our website redesign is geared toward improving your experience and making it easier to find what you need, we know it can take some time to get used to the changes. We’ve provided instructions on how to quickly navigate to some of the most frequently accessed pages on the CHEST website.

How do I log in to my CHEST account?

To log in to your account and access your profile, click on the person icon that appears in the top right corner of the website.

How do I apply for membership?

Through the Membership & Community section, click on Membership, and you’ll find a BECOME A MEMBER button. You also can visit our pages geared toward different types of members (physicians, nonphysicians, international members, early career professionals, and trainees), which each have a link to our application process.

How do I apply for/access my grants?

Grant information and links to access the Grants Management System are accessible through the Membership & Community section. In the secondary navigation bar, there is a Grant Opportunities link. All other grants pages are accessible through the blue left-hand menu on that page.

How do I access the journal CHEST?

There are many ways to access the journal website, journal.chestnet.org. The easiest is to click on the icon for the journal in the top right corner of our website. You’ll also find a curated selection of original research, editorials, and more from the journal on several pages throughout the CHEST website.

Where can I find COVID-19 content?

The COVID-19 Resource Center is now accessed through the Guidelines & Topic Collections section in the Topic Collections drop-down menu. COVID-19 is located in the list of Clinical Topics alongside COPD, Critical Care, and other topics.

How do I access the CHEST e-Learning Library?

To log in and access your CHEST learning activities, visit the Learning & Events section and click on the MY LEARNING button.

Where can I find the CHEST Store?

In the Learning & Events section, go to the Learning drop-down menu in the secondary navigation bar. The All Courses and Products link will take you to the main store page. Individual store items are also linked directly from other pages on the website.

How do I purchase or log in to SEEK resources?

The CHEST SEEK Library is accessed through the Learning & Events section, in the Learning drop-down menu. On our SEEK page, you will find links to purchase SEEK books and SEEK Library subscriptions or to log in to the web app.

How do I reset my password?

If you forgot your password, you can reset it using the "Forgot Password" button on the log-in screen.

The email address on my account is from my previous organization. How do I update it?

To update your email address, view the Manage Account page from the Account drop-down menu.

Where can I get my receipts?

You can view your previous receipts from the Purchase History page of your account.

How do I claim CME/CE?

To claim CME for any course, visit your Manage CME. If you've completed all required pre- and post-course work, you'll be able to claim CME using the Claim Now button.

How do I access my On Demand product?

Any On Demand products that you've purchased are available within your My Learning account.

Where can I see the recordings from an event I attended?

After the conclusion of a course, the recordings are accessible from your My Learning account.

I purchased the SEEK Library but can't log in to the app.

If you have an active subscription to the SEEK Library but you're having trouble accessing it on mobile, be sure that you have the newest version of the app available on both Apple and Android devices.

How do I become a CHEST Fellow (FCCP)?

There are many paths to becoming a CHEST FCCP. View our site for details. Feel free to contact us if you have any questions.

Can I renew my SEEK subscription before it expires?

You can renew your SEEK subscription at any time from the Subscriptions page in your account.

Can I renew my membership for more than 1 year?

Select the number of years you'd like for renewal on the membership renewal page from the "MEMBERSHIP TERM" drop-down menu.

What happens if I make a double payment on my membership?

Multiple membership payments are always applied consecutively, similar to renewing for multiple years at once.

Can I upgrade my membership to a higher level?

Yes, to upgrade your membership to either the Enhanced or Premium level, visit the membership renewal page and click the "UPGRADE MEMBERSHIP" button for the membership level you'd like.

Website Redesign Overview

On July 15, 2021, CHEST reorganized its website, chestnet.org, to help you more easily find the content, educational courses, products, and other tools you need to enhance your patient care, further your education, and connect with our community of chest medicine professionals. CHEST’s website is now divided into three main sections:

  • Membership & Community houses information on becoming a CHEST member or renewing membership, details about our members’ accomplishments, CHEST NetWorks, research and community service grant applications, leadership opportunities, and career development resources.
  • Guidelines & Topic Collections focuses on CHEST’s high-quality content, such as our clinical practice guidelines, the journal CHEST®, the CHEST Physician® publication, and collections of resources organized by clinical topic.
  • Learning & Events is where you’ll be able to complete e-learning modules; register for events such as the CHEST Annual Meeting, Board Review, and simulation courses; purchase or log in to CHEST SEEK™ Library; play games in the CHEST Player Hub; and claim CME credit.

Along with the improved navigation, the website is now mobile responsive, so you’ll have a seamless experience across all of your devices.

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