CHESTStoreProductsSupporting Staff Resilience and Recovery An Organizational Approach Webinar

Supporting Staff Resilience and Recovery - An Organizational Approach Webinar

  • e-Learning

This course is available for free as part of the CHEST e-Learning Library.
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Every aspect of our personal and professional lives has been affected by the COVID-19 pandemic, and our interprofessional health-care teams caring for patients with pulmonary, critical care, and sleep needs have been particularly impacted—with no clear end in sight.

Burnout occurs in all types of health-care professionals and is especially common in individuals who care for critically ill patients. It has been linked to increased rates of job turnover, reduced patient satisfaction, and decreased quality of care. In 2016, the Critical Care Societies Collaborative issued a call to action to address commonly identified issues at work and organizational factors that increase the risk of burnout within health-care teams. The ongoing COVID-19 pandemic has only increased the urgency for action at the organizational level to help sustain individual and team efforts to maintain high performance.

Join us as we talk with an interprofessional panel of senior leaders about common workplace and organizational challenges that institutions have faced during the COVID-19 pandemic and the innovative solutions that they have pursued to maintain and sustain a high level of individual and team performance during these challenging times.

Webinar Objectives

The objectives of this webinar and the following webinars in the CHEST Wellness Series are as follows:

  • To incorporate deliberate, proven strategies—including mindset training and resilience—to support our highly trained health-care teams and ensure they sustain their high level of performance throughout the marathon that they face in the coming months.
  • To deliver a focused mindset with resilience training to keep busy health-care providers at their highest performance.

Item Number: 92755.4

Alex S. Niven, MD, FCCP
Associate Professor of Medicine
Mayo Clinic College of Medicine and Science
Medical Co-Director, Pulmonary Function Laboratory
Education Chair, Critical Care Independent Multispecialty Practice
Division of Pulmonary and Critical Care Medicine
Rochester, MN

Tait Shanafelt, MD
Jeanie & Stewart Ritchie Professor of Medicine
Chief Wellness Officer, Stanford Medicine
Director, WellMD Center
Associate Dean, Stanford School of Medicine
Stanford, CA

Dana Evans, MHA, RRT
Director, Respiratory Care
Ann & Robert H. Lurie Children's Hospital of Chicago
Chicago, IL

Lisa A. Falcón, MSN, RN
Chair, American Association of Critical Care Nurses Certification Corporation Board of Directors
Aliso Viejo, CA
Director Trauma & Injury Prevention
Robert Wood Johnson University Hospital
New Brunswick, NJ

Jay Peters, MD, FCCP
Professor and Chief Pulmonary and Critical Care Medicine
University of Texas Health Science Center/UT Health - San Antonio
San Antonio, Texas

Sue Stempek, MBA, MMSc, FCCP
Clinical Instructor, Tufts University School of Medicine
Division of Pulmonary & Critical Care Medicine
Director of Advanced Practice, Lahey Hospital & Medical Center
Burlington, MA

Kathy Fedor, MBA, RRT
Manager, Pediatric Respiratory Therapy
Division of Pulmonary Medicine, Pediatric Institute
Cleveland Clinic
Cleveland, OH

CME/CE Claim Instructions
Supporting Staff Resilience and Recovery: An Organizational Approach

To complete the CME Activity Evaluation for Supporting Staff Resilience and Recovery- An Organizational Approach,, claim CME/CE credits, and download CME/CE certificates and certificates of attendance (COA), please see the instructions below. You must complete your evaluation and download your certificate by November 18, 2021.

  1. Sign in and navigate to your “My Learning” account at
  2. Find the course or event in your list, and complete all required post-course work.
  3. Complete the course evaluation, and then claim your credits when prompted.

Note: Your certificate and transcript can be viewed at any time under Claimed Activities on the Manage CME page.

If you need help, contact the CHEST Help Team at For faster assistance, outline the specific problem you are having, and provide your CHEST ID and contact information.


Physician Credit

The American College of Chest Physicians is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The American College of Chest Physicians designates this live activity for a maximum of 1.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing Credit

Provider approved by the California Board of Registered Nursing, Provider Number 16433, for 1.00 contact hours.

Nurse Practitioners

The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts AMA PRA Category 1 Credit™ from organizations accredited by the ACCME. Individuals are responsible for checking with the AANPCP for further guidelines.

Physician Assistants

American Academy of Physician Assistants (AAPA) accepts certificates of participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by ACCME or a recognized state medical society. PAs may receive a maximum of 1.00 Category 1 credits for completing this activity.

Maintenance of Certification Statement

Successful completion of this CME activity enables the participant to earn up to 1.00 MOC points in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC points.

Upon successful completion of this course, CHEST will submit your completion data to ABIM via ACCME's Program and Activity Reporting System (PARS) for MOC points. Please allow 3-5 business days after claiming for points to be reflected on your ABIM record.


The American College of Chest Physicians (“CHEST”) and its officers, regents, executive committee members, members, related entities, employees, representatives and other agents (collectively, “CHEST Parties”) are not responsible in any capacity for, do not warrant and expressly disclaim all liability for, any content whatsoever in any CHEST publication or other product (in any medium) and the use or reliance on any such content, all such responsibility being solely that of the authors or the advertisers, as the case may be. By way of example, without limiting the foregoing, this disclaimer of liability applies to the accuracy, completeness, effectiveness, quality, appearance, ideas, or products, as the case may be, of or resulting from any statements, references, articles, positions, claimed diagnosis, claimed possible treatments, services, or advertising, express or implied, contained in any CHEST publication or other product. Furthermore, the content should not be considered medical advice and is not intended to replace consultation with a qualified medical professional. Under no circumstances, including negligence, shall any of CHEST Parties be liable for any DIRECT, INDIRECT, INCIDENTAL, SPECIAL or CONSEQUENTIAL DAMAGES, or LOST PROFITS that result from any of the foregoing, regardless of legal theory and whether or not claimant was advised of the possibility of such damages.

Copyright © 2020 by the American College of Chest Physicians.

CHEST Learning Category(s)

Learning Category 6: Quality Improvement

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